No two companies are the same – no matter the industry. For this reason, we tailor our products and services exactly to each project. And you decide where we lend a hand.
As a full stack provider, we naturally handle all responsibilities and services in-house. Therefore, your personal contact person is very close to all departments and always remains the same – no matter what the issue is.
On top of this, your contact person will accompany you across the entire duration of the project – from the clarification of your requirements to the handover, services and support.
Your KINEXON contact person is not only a product specialist, but also possesses in-depth knowledge about the industry, logistics and processes. This makes communication much easier. Moreover, when providing consultancy services, we create completely new approaches and solutions.
Our consultants will provide assistance for any strategic question and will guide you through the process analysis and design. Using a well-founded calculation of your KPIs and ROI, they will make success measurable.
With KINEXON, you receive individual, rather than standard treatment. Our hardware and intelligent software will be specifically optimized to meet your standards.
The launch into operation is followed by a two-week “hypercare phase”. During this period, we ensure that all users are fully familiar with the system.
On your request, you will not be left on your own even after the handover. We will be at your side as tier II support – around the clock if you need – to provide advice and assistance.